copy the sound folder and all of its contents to the localdata directory of your STO Install. For instance, I have a Steam install and my location is "E:\Games\Steam\SteamApps\common\Star Trek Online\Star Trek Online\Live\Localdata" There is a localdata sitting in the root directory for my Steam install, this is not the location. The final directory path should look something like this: "E:\Games\Steam\SteamApps\common\Star Trek Online\Star Trek Online\Live\Localdata\sound\win32" <-- All of the FSB files should be in this directory.